What is Home Healthcare?

Our main focus here at VIP Cuenca is providing great home healthcare service.  We truly believe our caregivers include some of the best RN’s and home care assistants available anywhere.  What does makes for a great home healthcare experience?  When health concerns start to encroach on your active lifestyle, we step in to help you . . .
  • follow the doctor’s instructions (our RN’s can help with medication, IV’s, wound care, physical therapy, and more).
  • take care of home and personal tasks that may have become difficult.
  • make and keep appointments with friends and doctors.
  • keep your life as close to normal as possible.
  • Need an English or Spanish speaking caregiver?  We can do that!
Let us know how we can help . . .

Our Home Healthcare Services
Evaluation and Care Plans
Once you decide that you would like VIP Home Healthcare Services of Cuenca to provide care to you or a loved one, the first step in getting your care started will be a meeting with our Clinical Director.  She will want work with you to learn what doctors your are seeing, what instructions they have given you, what medications you are on, and what your current situation is.  She will then work with you to create a custom care plan that meets your needs.  This care plan will become the basis for selecting a caregiver with the training and skills to meet your particular needs, and will determine the schedule and the tasks that they will be performing.
Recovery and Post-operative Care
Whether recovering from an illness, or recovering from an operation, we can follow your doctor’s instructions and help keep things going until you are fully recovered.  Everything from changing dressings to physical therapy, from personal care to light housekeeping–we will do what it takes to get you back on your feet again.
Long-term Care
Some of our clients need care everyday.  When our clients need on-going care, the care-plans can cover such things as IV’s, feeding, bathing, and medication.  Assistance with daily living such as cooking, shopping, facilitating, and companionship can also be important aspects of the care.  Whether the client needs 24-hour attention, or only 8 hours each day, we provide competent, compassionate care each and every visit.
Dementia Care
Unfortunately, Cuenca has not escaped the scourge of Alzheimer’s Disease and other forms of dementia.  We have a special soft spot in our hearts for our VIP memory care clients.  These care plans include a lot of basic living assistance along with medical treatment, conversation, and companionship.  While challenging, we believe that dementia does not have to take the joy out of our clients’ lives, and we laugh with, play with, and love each one–they’re an important part of our VIP family!
Medical Alert Monitor

When you need help quickly, this device can be amazing.  Carry with you or wear it like a necklace and just push the button.  Includes and works hand-in-hand with our Peace of Mind Emergency Service.  Help is on the way!  (Contact us for details.)

Peace of Mind Emergency Service
This service, especially designed for expats, takes away the worry that can come from being far from long-time friends and family, and only being able to speak the language moderately well.  Once you register with us, we are your 24/7 life-line to medical and police services, and we will know who to contact and what to do in case of major emergency.  Now you have someone to call and we take care of the rest.

Useful Links

What You Need to Know About Your First Appointment

When you make your first appointment with us, here are some of the things that we will want to talk about.

Note:  Confidentiality is important to us.  We use your information to expedite your care within our organization and with your physicians, and do not share it further without your permission.

N

Your Medical Situation

What is your current health status?  Are you sick, recovering from surgery, have a medical condition we should know about?
N

Your Doctors and Medications

Do you have a local doctor and have you seen him recently.  Do you have a copy of your latest medical report and prescriptions?  Can we talk to him or visit him with you?
N

What You Need Help With

We want to know what you need.  What are you having difficulty with?  Has your physician advised you to take it easy?  Are you anticipating surgery?  Do you need us make an appointment and to go to the doctor with you?  We want to know how we can help!

“On June 21st, I had full knee replacement surgery.
Poulin attended my Physical Therapy sessions and other post-surgery Doctor’s appointments. As the weeks progressed and I started my physical therapy she re-enforced the regimen laid out for me by the Physical Therapist. She has been helping me to correct my posture and reminding me of the way that I should be walking. She also cooked/prepared my lunchtime meals on occasion.  She has been professional throughout the whole process.  I can heartily recommend her for in-home nursing care. “

 

Doug Morgan

Client

“I contacted VIP Home Healthcare for help with managing the high iron levels I have in my blood. One of the ways to manage it is to have a phlebotomy done. Poulin came to my apartment and we discussed my history and the latest blood test result. We agreed a phlebotomy was in order and made an appointment to do that in the comfort of my apartment. Poulin came back a few days later and performed the phlebotomy. She was very gentle and very caring. I felt I was in good hands. Since then I check my iron levels on a regular basis and when they get too high I contact Poulin and we do another phlebotomy. I highly recommend Poulin and VIP Home Healthcare for those times you need some help at home. VIP Cuenca is a fully government-compliant company with experienced and licensed nurses and aides”

 

Kathy Knight

Client

“I have responded to other posts but have not written my own personal recommendation. I have used Poulin/Pauline and the team at VIP Home Health Care every week for more than a year (Physical Therapy/Balance, Elder Care). The professionalism and care of this home healthcare team is unparalleled. They give our family comfort that in the event of any medical emergency and/or post surgery care, they will work hand in hand with our Dr. so we may be treated in the comfort of our own home. The team has also served as in-house, overnight support for our senior while we travel.
Since working with Pauline every week in physical therapy, the improvement in my knees and mobility (bone on bone) has been dramatic and enabled me to thus far avoid surgery. Likewise, my 84-year old sister has experienced greater mobility and balance.

Our Family depends on VIP Home Health Care. Hope this is helpful to you now or when the medical need arises.”

 

Rosemary Rein

Client

“Our experience with Poulin and VIP Home Healthcare in Cuenca was excellent. She is professional, responsible and went beyond the call of duty to serve our needs. Have personal experience in US in home health care, so not knew to this service. We found Poulin a competent and caring person. She and VIP Home Healthcare are highly recommended by myself and my husband.“

 

Alisha King

Client

“Because of the compassionate professional care all of the people from VIP gave Marc, my husband, he wouldn’t have the best life possible, during the last 3 months before he died (from brain cancer). They cared for him (and me too) 13 hours a day for 2 months, and 24 hours a day for 1 month. They are still my family. I only made it through this horrendous time, because of their care, their compassion and their know-how. They will always be my family. I made it through the most difficult, painful days of my life with their help ~ with their care.“

 

Eden Scott Cross

Client

“Hello, Poulin – thank you so very much for this follow-up on my brother. Reading your note and seeing your photos puts a period at the end of John’s life for me. I’ve often re-read your notes about retrieving John from The Lodge, getting him settled into his “new” place, helping him be comfortable and at peace, and all the way to the end. I’ll never fully appreciate what you (and the rest of the VIP Cuenca group) did for him, and for us. Please let everyone who was involved with my brother of our heartfelt appreciation for their work. I hope I am as fortunate to experience such care and concern when my days become limited and short. God bless you all.  “May God the Father and Christ Jesus our Lord give you grace, mercy, and peace.”  1 Timothy 1:2“

 

Robert Wilson

Client

“VIP lived up to its slogan: “Competent, compassionate care in your home”. Good care, good timekeeping, always ready to take on the unexpected to help solve arising needs or problems.“

 

John Keeble

Client

“Competent, Compassionate Care

in YOUR Home”

24/7 service. Same Day Appointments are Available.

098 329 8243

info@vipcuenca.com

Cuenca, Ecuador

Book an Appointment Today!